- I teach a rhetoric class on illness narratives 
                  to University of Texas undergraduates. The course, "Illness 
                  and Testimony," looks at a battle of stories: a battle 
                  between the myths and images attached to certain illnesses and 
                  the people who resist these stories by telling their own. We 
                  analyze social and medical narratives about people who are ill 
                  and then read patients' own writings to see how they reclaim 
                  narrative control of their identities.
 
                   
                   
                - This topic 
                  is a challenging one: Students must become sharp readers of 
                  real-life experience and thoughtful listeners to others' stories. 
                  UT's Silver 
                  Sea MOO offers a "place" to practice both. Here, 
                  students use the Internet to take an imaginative leap into the 
                  skins and psyches of doctors and patients. Such role-playing 
                  in a virtual environment invites students to invest their imaginations, 
                  as well as their growing rhetorical skills, in the cares and 
                  care of others.
 
                   
                   
                - This paper 
                  details a role-playing project undertaken by my students and 
                  offers some of their responses to it. It also, I hope, suggests 
                  the value of Multi-user domains for students and instructors 
                  whose course material--like mine--grapples with "embodiment." 
                  By asking students to interact "outside" their real 
                  bodies, MUD role-playing allows a glimmer of experiential understanding 
                  of what it's like to inhabit the body of another. This MUD technology 
                  is a sophisticated, exciting teaching tool for three of my major 
                  course lessons: that our bodies shape how we view the world 
                  and are viewed in it; that bodies can never define us entirely; 
                  and that narrative facilities help us define ourselves as we 
                  choose.
 
                   
                   
                  How it Works 
                  
                   
                - Each of 
                  my students receives an envelope--their identity pack--with 
                  a roughly sketched character profile. Half are doctors, the 
                  other half, patients. They know what ails them, or what ailments 
                  they'll consult about (all ailments are fraught with stereotypes 
                  they've just spent several weeks identifying and dismantling). 
                  They know if they will lead the discussion, or follow their 
                  partner's lead. And they know the number of their "examining 
                  room." The rest is up to them. Here's a sample identity 
                  profile:
 
                   
                   
                     Welcome to Playing Doctors, Playing Patients: 
                      A Virtual Exchange! In this game identities are fluid. You 
                      will play a patient who has had a cancerous growth removed. 
                      On March 20th, you'll talk to a new-to-you doctor about 
                      psychological issues you've had since your surgery. You 
                      are the lead. You'll be in Room 5 of the Wellness Center. 
                   
                  Students flesh out their identity pack profiles. 
                  They create a character, find an image to represent that character, 
                  research their ailment, and write a 2-3-page character bio and 
                  (most importantly) analysis of their choices in creating the 
                  character. All are invited to embody or challenge stereotypical 
                  representations as they choose. And, indeed, their characters 
                  range from Norman-Rockwell-esque paternal physicians and "angelic" 
                  young women with leukemia to HIV+ soccer moms and women-of-color 
                  oncologists. Students 
                  also devise a 1-page strategy sheet of things they plan to say 
                  to their doctors/patients; persona-true "guidelines" 
                  for their emotional responses; and ways to complicate, cool 
                  down, or heat up their interaction. 
                   
                   
                - I've created 
                  a "Wellness 
                  Center" in the MOO to host this project. The images 
                  I used for the Center's rooms are of a "dreamy," imagination-inflected 
                  clinic. In keeping with the MOO's Silver Sea theme, identities 
                  are fluid here: Students pass through a pane of water to enter 
                  a blue reception area and walk down a "liquid hallway" 
                  and into their appointed examination rooms. The images, of course, 
                  only matter inasmuch as they create an appealing game space 
                  for the students. I've loaded all their character images and 
                  descriptions into the MOO so that when doctor and patient "meet" 
                  they are able to see with whom they're interacting. 
 
                   
                   
                - This game 
                  is a demanding one, requiring students to keep up a 30-minute, 
                  in-character, typed dialogue. It requires agility with the course 
                  material, an imaginative taking-on of another's subjectivity, 
                  a powerful encounter with assumptions surrounding how "sick" 
                  and "healthy" and "broken" and "whole" 
                  people look and act. 
 
                   
                   
                - Students 
                  ultimately write an evaluative argument about their role-playing, 
                  deciding if their doctor-patient interaction was a positive 
                  or negative one based on criteria they establish. Virtual tape 
                  recorders in each room provide full transcripts of all that's 
                  spoken and gestured to help students offer very specific evidence 
                  in their papers.
 
                   
                   
                  A Serious Game 
                  
                   
                - When student 
                  doctors and patients meet, they find that the images they've 
                  selected to represent themselves (their "bodies") 
                  often over-determine their partners' responses to them. They 
                  must find the words to assert--even defend--the characters they've 
                  labored to create in the face of another's perceptions. Their 
                  role-playing interactions are fraught with all the conflict, 
                  disorientation, and disconnected communication of real-life 
                  doctor's office dynamics. "It is always strange to meet 
                  someone new and open up to them," writes one freshman in 
                  a post-game discussion forum. It is strange in life, and strange 
                  with her anonymous "doctor" classmate, she explains. 
                  A student "doctor" writes, "The 'patient' I interacted 
                  with really threw me some curve balls. Some of the questions 
                  she had I didn't really know how to answer, and [I didn't know 
                  how to respond to] some of her 'outbursts' or breakdowns. . 
                  . . As diverse as the English language may be, sometimes words 
                  are lacking." 
 
                   
                   
                - The role-playing 
                  illustrates the strain of disappointed expectations. The game 
                  "was very frustrating because I (as a patient) wasn't hearing 
                  what I wanted from my doctor," writes one student, whose 
                  character was a man with an eating disorder. Her doctor writes, 
                  "My patient was very stubborn, and somewhat rude." 
                  In response to this patient, she said, her character appeared 
                  increasingly unskilled and relied too heavily on small jokes 
                  to maintain the conversation. The transcript from their interaction 
                  shows how these two characters, despite a seemingly smooth start, 
                  struggle to define themselves in the face of what each views 
                  as the other's misconceptions about him/her. The doctor repeatedly 
                  asserts his authority: "You can call me Doctor"; "I've 
                  won tons of awards"; "I'm the highest paid doctor 
                  in this state"; "I know what's best"; "I 
                  want to be recognized"; "I'm the doctor." The 
                  patient, angered by his doctor's confidence and quick assumptions, 
                  asserts the complexity of his situation and the depth of his 
                  despair: He cries, "huddles into himself," and claims 
                  no one understands him.
 
                   
                   
                - Another 
                  twosome, Dr. Knox, a surgeon, and Rebekah, a breast-cancer survivor, 
                  find that what one needs, and what the other feels comfortable 
                  giving, are very much at odds. Rebekah seeks reassurance that 
                  she'll be able to feel comfortable in her marriage and in her 
                  role as mother despite her mastectomy. She is insistently personal, 
                  forcing her doctor out of "doctor-ly" clichés 
                  and into intimate revelation. Rebekah's intense, unstaunched 
                  emotion demands a person-to-person, rather than doctor-to-patient, 
                  communication:
 
                   
                   
                    Knox: 
                      Yes, treatment is difficult mentally and physically, but 
                      if you keep your head together you'll be back to normal 
                      soon. 
                       
                      Rebekah begins to cry. [. . .] 
                       
                      Rebekah: Tell me, Doctor, if your wife lost both her breasts, 
                      would you find her repulsive too? [. . .] Tell me the truth. 
                      You would, wouldn't you? You married a woman, and that's 
                      what you want. But now, what am I? 
                       
                      Knox: Half your battle with cancer will be psychological. 
                      You've got to focus on the long-term goal. [. . .] 
                       
                      Rebekah: I'm not even the woman my husband married. 
                       
                      Knox: No physical change could make me leave my wife. 
                   
                 
                - Student 
                  doctors and patients shake hands, hug, look each other in the 
                  eyes, stare into space, back-pat, and draw back. They seek to 
                  connect and be understood--and to remain true to the characters 
                  they've created and the things they initially thought would 
                  be important to say. "With this project, we not only got 
                  the chance to build the character, we got to BE the person," 
                  writes one student. "It really was interesting to try to 
                  figure out how to respond as a character to an outside force." 
                  
 
                   
                   
                - My students' 
                  responses to this project were overwhelmingly positive, and 
                  several reported that they gained keener eyes for evaluating 
                  their own interactions with real-life doctors. And it is, of 
                  course, exciting to see students learning to respond eloquently 
                  and true-to-character in the face of any andall "outside 
                  force[s]." They see the high stakes of rhetorical power 
                  while--just as in working their way through this rhetoric and 
                  composition course--their own rhetorical powers are taking shape.
 
               
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        Please 
        cite this article as 
        Currents in Electronic Literacy 
        Spring 2002 (6),  
        <http://www.cwrl.utexas.edu/currents/spring02/rumbarger.html>.    
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